Last Updated: 14-02-2025

Welcome to Scooby Toys! We strive to provide a seamless shopping experience with reliable and timely delivery. Please review our shipping policy for important information regarding our shipping process.

1. Shipping Locations

1.1 We offer shipping across India.

1.2 International shipping is currently unavailable.

2. Processing Time

2.1 Orders are processed within 1-3 business day after payment confirmation.

2.2 Orders placed on weekends or holidays will be processed on the next business day.

2.3 Custom or bulk orders may require additional processing time.

3. Shipping Charges

3.1 Shipping charges vary based on order value, location, and chosen shipping method.

3.2 Exact shipping costs will be calculated at checkout.

3.3 Free shipping may be available on orders above a certain value, as per ongoing offers.

4. Delivery Time

4.1 Standard delivery takes approximately 5-7 business days, depending on the location.

4.2 Express shipping options may be available at an additional cost.

4.3 Remote or rural areas may experience longer delivery times.

5. Order Tracking

5.1 Once your order is shipped, you will receive a tracking number via email.

5.2 You can track your order status on our website or the courier partner’s website.

6. Delivery Issues

6.1 If your order is delayed beyond the estimated time, please contact our support team.

6.2 In case of an incorrect address provided by the customer, we are not responsible for delivery failures.

6.3 If a package is lost or damaged during transit, please report it within 48 hours of the expected delivery date.

7. Returns Due to Non-Delivery

7.1 If an order is undelivered due to an incorrect address or repeated failed delivery attempts, it may be returned to us.

7.2 Reshipping charges will apply for reattempting delivery.

8. Contact Us

For any shipping-related queries, feel free to contact us at:

Website: https://scoobytoys.in/

Email: support@scoobytoys.in

Thank you for shopping with Scooby Toys!